──── Call Centre & BPO Services
Your Trusted Partner in Customer Engagement & Support.
SMBPLUS Solutions offers comprehensive Call Centre and BPO services with 20+ years of telecom experience. We help businesses build stronger customer relationships, improve operational efficiency, and drive growth through reliable and cost-effective solutions.
Airtel & Idea
(Telecom)
HomeLand Heights
(Homeland)
IndiaMart
(E-commerce)
Life Insurance
AVIVA
Drillcon, Homeland Heights
(Infrastructure)
Tata indicom
Indicom
Studio 6
(Health care)
Eopt.in
In
Service Categories
Our modular BPO infrastructure is designed for Indian and International Companies ensuring every business process is handled with precision, speed, and absolute quality control.
01
Outbound Tele Services
Drive sales and gather insights with our high-impact outbound calling solutions tailored for scaling businesses.
- Telemarketing & Sales
- Appointment Setting
- Lead Generation & Surveys
04
E-Mail Support
Handle complex inquiries and build long-term trust through professional, structured digital communication.
- Inquiry Handling
- Product Information Desk
- Documentation & Feedback
02
Data Management
Turn raw information into business intelligence with our secure and accurate data processing hub.
- Data Cleansing & Validation
- Bulk Entry & Digitization
- Capture & Analytics
05
Interactive Voice Recording
Optimize call flow and provide instant self-service options with our intelligent voice automation systems.
- Smart Routing Setup
- Payment Gateways
- Auto Outbound Call flows
03
Inbound Operations
Elevate your customer satisfaction with 24/7 support that feels personal even at massive scale.
- 24/7 Help Desk & Support
- Case Management
- Inbound Sales Support
06
Instant SMS
Bridge the gap between digital and traditional with automated SMS touchpoints for every milestone.
- Call Closure Notifications
- Complaint Management
- Feedback & Surveys
──── Why Choose SMB+ Call Centre & BPO?
Service Categories
We combine industry expertise, modern technology and a skilled workforce to deliver efficient, scalable and secure solutions for your business needs.
Reliable Operations
Skilled & Trained Professionals
Advanced Technology
Cost-Effective Solutions
──── Our BPO Numbers
Built for Performance
20+
Years Telecom Experience
600
Live BPO Seats
High
Customer Satisfaction
100%
Data Security & Confidentiality
Understand Your Needs
Handle customer queries, provide support, and ensure high satisfaction rates.
Build Your Team
Drive sales, generate leads, and expand your customer base.
──── Our Process
From Onboarding to Ongoing Support
We make the transition simple and ensure seamless operations from day one.
Go Live
Qualified leads to fuel your business growth.
Monitor & Improve
Qualified leads to fuel your business growth.
Ready to Enhance Your Customer Engagement?
Let's build a custom call centre & BPO solution that works for you.